Kirsten M Poulsen

The ROI of mentoring

Session on 30 October 2020 11:15 cet - View on timetable

Session

In this session, you will learn about the dilemmas of measuring and documenting the learning and outcome of mentoring. Many organisations try to apply the traditional gap analysis to mentoring relationships, i.e. measuring up front and setting development goals and then measuring at the end of the mentoring programme/relationship to see what has been achieved in relation to the learning goal(s). However, mentoring is not a linear learning process! At the beginning the mentee (and the mentor) does not know what they don’t know.

So what can we do about measuring, evaluating, and documenting results of mentoring? Because it is important to document the value in business as well as in NGO environments. This session will provide some answers – and you as participants may help to find even more.

Bio

Kirsten M. Poulsen is one of the leading experts in Europe on mentoring in an organisational context. She founded KMP+ House of Mentoring in 2000, a consulting company focused on designing and delivering high impact mentoring programmes for developing leadership, talents and diversity. Kirsten is creator of the Mentor+System which includes the Mentor+Universe^TM, an online toolbox, the Mentor+Game^TM for training mentors and mentees, and the Mentor+Survey for evaluating the process and documenting the results.

Additionally, Kirsten is author of several books and many articles on mentoring, leadership, and talent development including ‘Developing Successful Diversity Mentoring Programmes’ co-authored with Professor David Clutterbuck and Frances Kochan (2012). She contributed a chapter to The Sage Handbook of Mentoring (2017). Kirsten is founder and former first President of EMCC Denmark (2007-2009) and holds an MBA from IESE Business School in Spain. Among her clients are Danfoss, Danske Bank, Novo Nordisk, Airbus etc as well as many universities.